Effective Date: 2nd August 2026

Your privacy matters to us. This Privacy Policy explains what information Zunaira may collect when you visit our website, create an account, place an order, contact us, or otherwise use our online services. It also explains how that information may be used and the choices available to you.

By using the Zunaira website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use our website, we may collect information such as:

Personal Information

  • Full name
  • Mobile number
  • Email address
  • Billing and delivery address
  • PIN code
  • Order and purchase details
  • Information you provide when contacting us

Account Information

If you create an account, we may collect information required to maintain your account and provide features such as order history, order tracking and account management.

Payment Information

Payments may be processed through third-party payment service providers. Zunaira does not intend to store complete debit card, credit card, UPI or banking credentials on its own servers. Payment information is handled through the applicable payment gateway according to its security and privacy practices.

Technical Information

When you visit our website, certain technical information may be collected automatically, such as your IP address, browser type, device information, pages visited, approximate location information and general website usage data.

2. How We Use Your Information

The information collected may be used to:

Process and fulfil your orders

Confirm and communicate order details

Arrange delivery and provide tracking information

Process returns, exchanges and other order-related requests

Create and manage your customer account

Respond to enquiries and provide customer support

Improve our products, website and shopping experience

Understand website usage and customer preferences

Send important service-related communications

Share relevant offers, updates or promotional communication where permitted and where you have provided the required consent

Detect, prevent and address fraud, misuse, security issues or other unauthorised activity

Meet applicable legal and regulatory requirements

We do not use your personal information for purposes unrelated to the services we provide unless permitted by law or you have provided the necessary consent.

3. Cookies and Similar Technologies

The Zunaira website may use cookies and similar technologies to help the website function properly, remember preferences, understand how visitors use the website and improve the overall shopping experience.

Some cookies may be placed by third-party services used on the website, such as analytics, payment, advertising or social media services.

You may control or disable certain cookies through your browser settings. However, disabling essential cookies may affect some website features.

4. Sharing of Information

Zunaira does not sell or rent your personal information to third parties.

Information may be shared with trusted service providers where necessary to operate the website and fulfil your requests. These may include:

Payment gateway providers

Courier and delivery partners

Website hosting and technology providers

Analytics and website performance services

Marketing and communication service providers

Customer support or operational service providers

Such information is shared only to the extent reasonably necessary for the relevant service or purpose.

We may also disclose information where required by applicable law, legal proceedings, government authorities or to protect the rights, safety and security of Zunaira, our customers or others.

5. Payment Security

Zunaira uses third-party payment service providers to process online payments.

We do not ask customers to share complete card numbers, CVV, UPI PINs, passwords or other confidential banking credentials with us through email, WhatsApp, social media or telephone.

If anyone claiming to represent Zunaira asks you to share such information, please do not provide it and contact us through our official contact details.

6. Data Security

We take reasonable measures to protect personal information against unauthorised access, misuse, alteration, disclosure or loss.

However, no website, online transaction or electronic method of communication can be guaranteed to be completely secure. Customers should also take reasonable precautions to protect their account credentials and personal information.

7. Your Information and Choices

Depending on applicable law, you may have rights regarding the personal information we hold about you, including requesting access, correction or deletion of certain information.

You may also choose not to receive promotional communication from us by using the available unsubscribe option or contacting us directly.

Some information may need to be retained where required for order records, accounting, legal, regulatory, security or legitimate business purposes.

8. Third-Party Links and Services

Our website may contain links to third-party websites, payment services, social media platforms or other external services.

Zunaira is not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

9. Children’s Privacy

Zunaira’s website is intended for general customers and is not specifically directed towards children.

We do not knowingly seek to collect personal information from children where such collection is restricted under applicable law. If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including order fulfilment, customer support, accounting, business records, security and compliance with applicable legal requirements.

The exact retention period may vary depending on the type of information and the reason it was collected.

11. Changes to This Privacy Policy

Zunaira may update this Privacy Policy from time to time to reflect changes in our website, services, business practices or applicable legal requirements.

Any updated version will be published on this page with the revised effective date.

12. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or your personal information, you can contact us at:

Zunaira Clothing

Shop No. FF15, Satyam Shopping Complex, Pocket G, Sector Alpha II, Greater Noida, Uttar Pradesh, India

Phone: +91 6394382521 / +91 7827032868

Email: hello@zunairaclothing.com

This Privacy Policy is intended as the website-ready launch version. Once Zunaira finalises its legal business structure, payment gateway, hosting/analytics stack, marketing tools and data-handling practices, we should make one final compliance pass so the policy accurately reflects the actual setup rather than claiming practices that aren’t being followed.