Effective Date: 2nd August 2026

Zunaira currently delivers orders across India. We aim to make the journey from placing an order to receiving it simple, reliable and easy to follow.

Order Processing

Orders are processed after the payment has been successfully received and the order details have been confirmed.

Orders are generally processed and dispatched within 1–2 business days. Orders placed on Sundays or public holidays will be processed on the next business day.

Once your order has been dispatched, you will receive the available shipping and tracking details through the contact information provided at the time of purchase.

Delivery Time

Orders are generally delivered within 3–7 business days after dispatch, depending on the delivery location and courier service availability.

Delivery to remote or difficult-to-reach locations may take additional time.

The delivery timeline shown at checkout, where applicable, will take precedence over the general timeline mentioned in this policy.

Shipping Charges

Applicable shipping charges, if any, will be clearly displayed during checkout before the order is confirmed.

If Zunaira offers free shipping on selected products, orders or promotional campaigns, the applicable terms will be communicated at the time of the offer.

Tracking Your Order

Once your order has been dispatched, you can track its progress using the tracking details shared by Zunaira.

You can also use the Track Your Order section on the website, where available.

Delivery Address

Please ensure that your name, complete delivery address, PIN code and contact number are entered correctly while placing your order.

Once an order has been dispatched, changes to the delivery address may not be possible.

Zunaira will not be responsible for delays or failed delivery resulting from an incorrect or incomplete address or unavailable contact details provided by the customer.

Delayed Delivery

Delivery timelines are estimates and may occasionally be affected by circumstances outside Zunaira’s control, including courier delays, weather conditions, natural events, public holidays, transportation disruptions or other unforeseen circumstances.

If your order is significantly delayed, please contact us at hello@zunairaclothing.com or call +91 6394382521 / +91 7827032868, and we will assist you with the available information.

Damaged or Tampered Package

If your package appears visibly damaged, opened or tampered with at the time of delivery, please inform the delivery executive and, wherever possible, record the condition of the package before accepting it.

If you receive a damaged product or an item that does not match your order, contact Zunaira as soon as possible with your order number and clear photographs/videos of the package and product.

We will review the concern and assist you in accordance with our Return & Exchange Policy.

Undelivered or Returned Shipments

If a shipment is returned to Zunaira because of an incorrect address, repeated delivery attempts, refusal to accept the package or the customer being unavailable, the customer may be contacted regarding the next steps.

Any additional shipping cost for re-dispatching such an order, where applicable, will be communicated before the order is sent again.

Contact Us

For shipping-related questions, you can reach us at:

Zunaira Clothing

Shop No. FF15, Satyam Shopping Complex, Pocket G, Sector Alpha II, Greater Noida, Uttar Pradesh, India

Phone: +91 6394382521 | +91 7827032868

Email: hello@zunairaclothing.com

This Shipping Policy may be updated from time to time as Zunaira’s delivery operations evolve.