Effective Date: 2nd August 2026

These Terms & Conditions govern your use of the Zunaira website and the purchase of products through our online store. By accessing the website, creating an account, placing an order or using any of its services, you agree to these terms.

Zunaira currently operates as a fashion brand under the name Zunaira Clothing. These terms are written for the current online store and may be updated as the business and its operations develop.

1. About Zunaira

Zunaira offers women’s ethnic and traditional wear, including unstitched suits, ready-made suits, semi-stitched suits, Pakistani replica suits, co-ord sets, kurtis and other fashion products introduced from time to time.

Product availability, colours, designs, sizes and collections may vary from time to time.

2. Product Information

We make reasonable efforts to ensure that product photographs, descriptions, colours, measurements and other information displayed on the website are accurate.

Colours may appear slightly different depending on your device, screen settings, lighting and photography conditions.

Minor variations in measurements, fabric texture, print placement or finishing may occur, particularly with garments involving handcrafted or detailed work.

Customers are encouraged to review the product description, available measurements, size information and other product details before placing an order.

3. Product Images

Product images are intended to represent the actual product as accurately as possible. Styling elements, accessories, or other items shown in photographs may not be included unless specifically mentioned in the product description.

4. Pricing

All product prices displayed on the website are in Indian Rupees (INR) unless stated otherwise.

Zunaira makes reasonable efforts to maintain accurate pricing. In the event of an obvious pricing or listing error, we reserve the right to review the order and communicate with the customer before proceeding.

Applicable delivery charges, taxes or other charges, where applicable, will be shown before the order is confirmed.

5. Orders

An order placed through the website constitutes a request to purchase the selected product.

Once an order is successfully placed, you may receive an order confirmation through the contact details provided by you.

Zunaira reserves the right to cancel an order in circumstances including product unavailability, pricing or listing errors, suspected fraudulent activity, payment issues or other circumstances that prevent the order from being fulfilled.

If an order is cancelled after payment has been received, any applicable refund will be processed according to the payment and refund process applicable to that order.

6. Payments

Online payments may be processed through third-party payment service providers.

Customers are responsible for providing accurate payment and billing information. Zunaira does not request confidential payment credentials such as UPI PINs, CVV numbers or passwords through phone calls, WhatsApp, email or social media.

7. Shipping and Delivery

Orders are processed and delivered according to the Shipping Policy published on the website.

Estimated delivery timelines may vary depending on the destination, courier availability, weather, public holidays and circumstances outside Zunaira’s reasonable control.

8. Returns and Exchanges

Returns and exchanges are governed by Zunaira’s Return & Exchange Policy.

Customers should review the policy before placing an order, particularly where products have specific eligibility conditions.

Products returned for exchange or return must meet the conditions specified in the applicable policy.

9. Account Responsibility

If you create an account on the website, you are responsible for maintaining the confidentiality of your login details and for activity carried out through your account.

Please notify Zunaira if you believe your account has been accessed without your permission.

10. Website Use

You agree to use the website only for lawful purposes.

You must not:

Use the website for fraudulent or unlawful activity.

Attempt to gain unauthorised access to the website or its systems.

Copy, reproduce or commercially exploit website content without permission.

Upload malicious code or content.

Interfere with the website’s normal operation.

Misuse another person’s account or personal information.

11. Intellectual Property

The Zunaira name, logo, photographs, product images, website design, written content, graphics and other original materials available on the website belong to Zunaira or are used with appropriate permission.

These materials may not be copied, reproduced, modified, distributed or commercially used without prior written permission.

12. Third-Party Services and Links

The website may use third-party services such as payment gateways, delivery providers, analytics platforms and social media services.

Links to third-party websites may also appear on the website. Zunaira is not responsible for the content, availability, security or privacy practices of third-party websites.

13. Website Availability

We aim to keep the website available and functioning properly. However, uninterrupted access cannot always be guaranteed.

The website may occasionally be unavailable because of maintenance, technical issues, updates, security concerns or circumstances beyond our reasonable control.

14. Limitation of Responsibility

Zunaira will make reasonable efforts to provide accurate product information and a reliable shopping experience.

However, Zunaira will not be responsible for losses arising from circumstances beyond its reasonable control, including technical failures, courier delays, internet disruptions, third-party service failures, natural events or other unforeseen circumstances, subject to applicable law.

Nothing in these Terms & Conditions is intended to restrict any consumer right or legal remedy that cannot lawfully be excluded.

15. Changes to These Terms

Zunaira may update these Terms & Conditions when necessary to reflect changes in our products, website, business practices or applicable requirements.

The updated version will be published on this page with the revised effective date.

16. Contact Us

For questions regarding these Terms & Conditions, orders or other website-related matters:

Zunaira Clothing

Shop No. FF15, Satyam Shopping Complex, Pocket G, Sector Alpha II, Greater Noida, Uttar Pradesh, India

Phone: +91 6394382521 / +91 7827032868

Email: hello@zunairaclothing.com